If you are a frequent flyer, chances are you have had the unfortunate experience of an airline losing your luggage. In fact, just last month after a direct flight from Washington DC to Oklahoma City, Susan’s suitcase was lost. Fortunately, as is typically the case, her baggage was quickly located and personally delivered to our home the following day. Statistically, 99.5% of all luggage arrives at its intended destination, and of the remaining .5%, .2% of those are eventually reunited with their owners. But, what happens to the remaining .3% of suitcases, packages, and lost items that never find their… (read more)